Private Jet Charter FAQ
Q1. How can I book a private jet?
Please provide the departure point, destination, desired date and time, and the number of passengers on board.
We will suggest the appropriate aircraft from the available fleet based on your itinerary, budget, and preferences.
Q2. Can I make a reservation even if I don't know the type of aircraft?
Yes.
There are various categories of private jets, including Light Jet, Midsize Jet, Super Midsize Jet, Heavy Jet, and Ultra Long Range Jet.
We will recommend the appropriate equipment based on your flight distance, number of passengers, luggage size, desired cabin size, and budget.
When selecting aircraft, not only the range but also the cabin size, comfort, speed, and luggage capacity are important factors to consider.
Q3. What should I do if I want to book in advance?
We recommend booking as early as possible, but if the conditions for equipment, airport, and operating permits are met, we may be able to accommodate last-minute requests.
However, international flights require coordination for landing permits, airport slots, CIQ (Customs, Immigration, and Quarantine), and airfields, so it may take longer than domestic flights.
During major holidays, the New Year holidays, Golden Week, and international event periods, demand for equipment increases, so we recommend consulting with us early.
Q4. Can I still fly on the day of the booking?
It is possible depending on the conditions.
However,
- Current location of the aircraft
・Working hours of the crew members
• Airport opening hours
• Airport slot
• International flight operating permit
• CIQ compliant
• Entry requirements for the destination country
You need to check things like that.
Therefore, it is not possible to guarantee immediate service on all routes.
Q5. How are the prices of private jets determined?
The price is not a simple "per seat" fee.
Mainly,
• Types of aircraft
• Flight time
• Return shipping fee
• Airport usage fees
• Handling costs
• Crew-related expenses
- Airport fees
• International flight permission
• In-flight meals
• Other desired services
It depends on factors such as
Q 6. Is the fee per person?
Generally, you charter an entire aircraft rather than just a seat.
Therefore, even if you are using the aircraft on your own or with multiple people, the basic air charter fee remains largely unchanged.
Q7. How early should I arrive at the airport before departure?
The major advantage of private jets is that they can be boarded in a shorter time than regular flights.
However, the required arrival time depends on the airport, domestic and international flights, CIQ procedures, and security checks, etc.
ATG will provide you with the appropriate pick-up time for each flight, so please arrive by the specified time.
Q8. Which terminal do you use?
Some airports have dedicated FBOs (Fixed Base Operators), business jet-only facilities, or VIP facilities, while others have designated lanes within the general terminal.
Since operations vary by airport, ATG will provide guidance on the boarding and pickup locations in advance.
Q09. How much luggage can I bring?
It varies greatly depending on the aircraft.
Especially in small aircraft such as the Light Jet, even if there is room for seats, the luggage space may be limited.
At the time of the quote,
• Number of suitcases
Approximate size
• Golf bag
• Ski equipment
• Baby stroller
• Other large items
Please let us know about the following:
The weight and size of luggage are also important for the safe operation of aircraft, so it is necessary to check them for each aircraft.
Q10. Can I board the plane with my pet?
There are aircraft that can be used.
However,
• Type of pet, size, and number of pets
• Animal quarantine at the departure and arrival countries
Required vaccines and certificates
• Airport acceptance requirements
Confirmation is required such as:
There must be sufficient advance preparation regarding animal quarantine.
Q11. Can I have a meal on board?
Yes.
Light snacks, sandwiches, packed lunches, Western food, Japanese food, fruit, and desserts are available upon request.
If you have any special requests such as allergies, vegetarianism, or halal food, please consult us in advance.
However, the services available will vary depending on the equipment, the airport, the departure time, and the local catering situation.
Q12. Is Wi-Fi available?
It depends on the aircraft.
There are also aircraft that have Wi-Fi, but not all private jets are equipped with Wi-Fi.
Additionally, additional fees may apply depending on the region of use and the amount of data used.
If Wi-Fi is essential for business purposes or other reasons, please let us know when you contact us.
Q13. Can I change the departure time or destination after booking?
It may be possible.
Private jets offer more flexibility than regular flights, but
・Next scheduled flight for the aircraft
・Working hours of the crew members
• Airport opening hours
• Operating permit
There are restrictions such as:
If you wish to make any changes, please contact us as soon as possible.
Q14. What happens if I cancel?
Cancellation conditions vary depending on the aircraft, airline, and time until departure booked.
We will provide you with the cancellation policy before you sign the contract, so please be sure to check it.
Q15. Are private jets safe?
At ATG, when proposing a charter flight, safety and compliance with applicable laws and regulations are important selection criteria.
Q16. What happens in case of bad weather?
Safety of operation is our top priority.
Due to adverse weather conditions, typhoons, strong winds, snowfall, and poor visibility,
・Change of departure time
・Change of arrival airport
• Addition of refueling stations
• Cancellation
This may require things like:
The final operational approval is determined by the captain and the operating company based on safety standards.
Q17. Is it possible to plan a trip that covers multiple cities?
Yes.
For example,
Tokyo → Seoul → Hong Kong → Paris → Osaka
It is also compatible with multi-city itineraries such as those mentioned above.
Rather than aligning the flight schedule with regular flights, the ability to create a travel itinerary based on the customer's schedule is a major feature of private jet charter.
Private Jet Charter with ATG
We will provide clear instructions for customers who are using private jets for the first time as well.